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Entering Your Unlock Code

You will be able to find the instructions on how to unlock your phone below. Please follow the guide closely as phones often only allow a limited number of unlock attempts. If you encounter any problems, please check the knowledge base section for your phone before contacting customer service.



Alcatel
  • Model: 531 & 535


  • 1. Take your SIM card out of your phone, and then turn the phone ON
    2. Press * and without releasing that key, enter 787292
    3. A new menu which says "Unlock Network" will appear and then select "YES"
    4. Enter the unlock code we have sent to you
  • Model: All Others


  • 1. Take your regular SIM card out of your phone and replace it with one that the phone shouldn't accept. If you don't have one, buy or borrow one
    2. When the message "Enter Network Key" appears, enter the Code we have sent to you

    If the phone doesn't display this message:
    1. Take your SIM card out of your phone, and then turn the device ON
    2. Type into the keypad: *#0000*CODE#, and press the enter key
    3. Then type in and enter:
    *#0001*CODE#

    BenQ
  • Model: All BENQ


  • 1. Take your SIM card out of the phone. Insert a SIM card that should not work on your phone. If you don't have one, borrow or buy one
    2. Turn your phone one and enter the unlock code we have sent to you. Press enter

    BlackBerry
  • Model: 5xxx, 6xxx, 7xxx (Except for 7100)


  • 1. Go to options
    2 Scroll to SIM CARD then press jog dial in once to select it
    3. Type MEPD (not case sensitive) ( you will not see text appear on screen while typing )
    4. Does it say Network active? if so your phone is locked
    5. Press and hold the alt key (half moon looking key on the lower left side)
    6. As you are holding the alt key type in MEPE (not case sensitive) ( you will not see text appear on screen while typing)
    7. Type in the unlock code when prompted
    8. After entering the code press the jog dial in
    9. Your phone is now unlocked!
  • Model: 7100 / 7130


  • 1. On the Home screen, click the Tools icon. The Options screen appears.
    2. In the tools screen, select the Settings icon.
    3. Scroll to SIM Card and select it. You should see the phone number and the SIM ID number.
    4. Type ‘mepp2' to display the dialog box asking for the unlock code (Press the Alt + 2 key to get the number 2) (you will not see text appear on screen while typing)
    5. Input the SIM Unlock code
    6. Press in the jog dial once
  • Model: Pearl (8100, 8110, 8120)


  • 1. While on the home screen, click the "blackberry key" on keyboard, then select "options".
    2. Choose "Advanced Options".
    3. Select "Sim Card"
    4. Type m e p p 2 to display the dialog box asking for the unlock code (Press the Alt + 2 key to get the number 2) ( you will not see text appear on screen while typing )
    5. Input the SIM Unlock code
    6. Press in the trackball in once
  • Model: Curve (8300, 8310, 8320, 8800, 8820)


  • 1. Go to settings
    2. Go to options
    3. Go to advanced options
    4. Go to SIM card
    5. Hold the ALT Key while typing in MEPE (not case sensitive) (you will not see text appear on screen while typing)
    6. It will say "Enter Network MEP Code, then you type in the unlock code, press in the trackball to confirm
    7. Your phone is now unlocked
  • Model: 8700, 8707


  • A SIM card must be in the handset

    1. Go to settings
    2. Go to options
    3. Go to advanced options
    4. Go to sim card
    5. Hold the ALT Key while typing in MEPE ( not case sensitive ) ( you will not see text appear on screen while typing )
    6. It will say "Enter Network MEP Code, then you type in the unlock code, press in the jog dial to confirm
    7. Your phone is now unlocked
  • Model: BlackBerry Storm


  • 1. Insert any sim card 2. Turn off all of the wireless connections 3. Go to Options 4. Select Advanced Options 5. Select SIM Card 6. Hit menu select show keybord 7. Enter mepd (you will not be able to see the typed info) 8. Enter mep2 9. Now it will say enter network mep code

    Ericsson
  • Model: All Ericssons


  • 1. Remove the SIM card from your phone
    2. Turn the handset on
    3. Press the LEFT ARROW one time
    4. Press the * button 2 times
    5. Press the LEFT ARROW one time
    6. If you have entered these directions precisely, you will see the message PERSONALIZE WITH MNC2
    7. Type in the unlocking code we have sent to you and PRESS ENTER
    8. Your phone will be unlocked

    Kenwood
  • Model: All Kenwood


  • 1. Take your working SIM card out of your handset
    2. Replace it with one that isn't accepted
    3. Turn the phone one and enter our unlocking code
    4. You may have to press enter, but your phone should now be unlocked

    LG
  • Model: U8150


  • 1. Take out your SIM card and replace it with a SIM card which will not work on your network. Switch phone ON
    2. TYPE THE FOLLOWING NUMBERS AND SIGNS: 2, 7, 7, 6, 3, 4, #, *, #
    3. On the menu, select SIM LOCK
    4. ENTER the unlocking code we have sent to you. You may have to press ENTER
  • Model: 510w


  • 1. Switch ON your phone with working SIM card in place
    2. Then enter the following set of numbers:
    2945#*5101#
    3. Go to MENU and then select SETTINGS
    4. Then select SECURITY
    5. To finish select NETWORK PROVIDER and select DEACTIVATE
    6. TYPE in the unlocking code which we have provided. You may have to press ENTER
  • Model: 1200, B1200


  • 1. Switch ON your phone with working SIM card in place
    2. Then enter the following set of numbers:
    1945#*5101#
    3. Go to MENU and then select SETTINGS
    4. Then select SECURITY
    5. To finish select NETWORK PROVIDER and select DEACTIVATE
    6. TYPE in the unlocking code which we have provided. You may have to press ENTER
  • Model: 5200, 52200


  • 1. Switch ON your phone with working SIM card in place
    2. Then enter the following set of numbers:
    2945#*5221#
    3. Go to MENU and then select SETTINGS
    4. Then select SECURITY
    5. To finish select NETWORK PROVIDER and select DEACTIVATE
    6. TYPE in the unlocking code which we have provided. You may have to press ENTER
  • Model: 5300


  • 1. Switch ON your phone with working SIM card in place
    2. Then enter the following set of numbers:
    2945#*5301#
    3. Go to MENU and then select SETTINGS
    4. Then select SECURITY
    5. To finish select NETWORK PROVIDER and select DEACTIVATE
    6. TYPE in the unlocking code which we have provided. You may have to press ENTER
  • Model: 5400


  • 1. Switch ON your phone with working SIM card in place
    2. Then enter the following set of numbers:
    2945#*5401#
    3. Go to MENU and then select SETTINGS
    4. Then select SECURITY
    5. To finish select NETWORK PROVIDER and select DEACTIVATE
    6. TYPE in the unlocking code which we have provided. You may have to press ENTER
  • Model: 7020


  • 1. Switch ON your phone with working SIM card in place
    2. Then enter the following set of numbers:
    2945#*70001#
    3. Go to MENU and then select SETTINGS
    4. Then select SECURITY
    5. To finish select NETWORK PROVIDER and select DEACTIVATE
    6. TYPE in the unlocking code which we have provided. You may have to press ENTER
  • Model: 7100


  • 1. Switch ON your phone with working SIM card in place
    2. Then enter the following set of numbers:
    2945#*7101#
    3. Go to MENU and then select SETTINGS
    4. Then select SECURITY
    5. To finish select NETWORK PROVIDER and select DEACTIVATE
    6. TYPE in the unlocking code which we have provided. You may have to press ENTER
  • Model: 1100


  • 1. Switch ON your phone with working SIM card in place
    2. Then enter the following set of numbers:
    2945#*1201# or 2945#*70001#
    3. Go to MENU and then select SETTINGS
    4. Then select SECURITY
    5. To finish select NETWORK PROVIDER and select DEACTIVATE
    6. TYPE in the unlocking code which we have provided. You may have to press ENTER
  • Model: 7250T


  • 1. Switch ON your phone with working SIM card in place
    2. Then enter the following set of numbers:
    2945#*70001#
    3. Go to MENU and then select SETTINGS
    4. Then select SECURITY
    5. To finish select NETWORK PROVIDER and select DEACTIVATE
    6. TYPE in the unlocking code which we have provided. You may have to press ENTER
  • Model: C2200


  • 1. Switch ON your phone with working SIM card in place
    2. Then enter the following set of numbers:
    2945#*2201#
    3. Go to MENU and then select SETTINGS
    4. Then select SECURITY
    5. To finish select NETWORK PROVIDER and select DEACTIVATE
    6. TYPE in the unlocking code which we have provided. You may have to press ENTER
  • Model: T5100


  • 1. Switch ON your phone with working SIM card in place
    2. Then enter the following set of numbers:
    2945#*5301#
    3. Go to MENU and then select SETTINGS
    4. Then select SECURITY
    5. To finish select NETWORK PROVIDER and select DEACTIVATE
    6. TYPE in the unlocking code which we have provided. You may have to press ENTER
  • Model: LG KC550, KS360, KP230 & KP500


  • 1. Insert the original SIM Card
    2. Turn the phone on.
    3. Dial 2945#*71001#
    4. A SIM Unlock menu will appear.
    5. Enter your unlock code and press 'ok'.
    6. If we have sent you more than one code, repeat these instructions with each code.
    7. The phone will then reboot.
    8. Your phone is now fully unlocked.

    Mitsubishi
  • Model: Trium Mars


  • 1. Remove the SIM card from your handset, and turn the phone on
    2. Press * and without releasing the key, compose: 787090 or 787292
    3. The menu "Unlock Network" will appear on your screen
    4. Select "YES" and enter the unlocking code we have sent to you
  • Model: M341i


  • 1. Switch ON your phone with an Accepted SIM Card
    2. Press * and without releasing the key, compose: 787292
    3. The menu "Unlock Network" will appear
    4. Select "YES" and enter the unlocking code we have sent to you
  • Model: M342i


  • 1. Switch ON your phone with an Accepted SIM Card
    2. Press * and without releasing the key, compose: 787090
    3. The menu "Unlock Network" will appear
    4. Select "YES" and enter the unlocking code we have sent to you
  • Model: All Mitsubishi


  • 1. Switch ON your phone without a SIM Card
    2. Press * and without releasing the key, compose: 787292 or 78729
    3. The menu "Unlock Network" will appear
    4. Select "YES" and enter the unlocking code we have sent to you

    Motorola
  • Model: All Motorola


  • 1. Take the SIM card out of your handset and replace it with your new SIM card. Turn your phone ON
    2. Your screen will now show "ENTER SUBSIDY CODE"
    3. You can now enter the unlocking code we have sent to you.

    If the phone does not ask for the code then try the following:
    1. Insert the new SIM card.
    2. Turn on your handset.
    3. Press and hold the * key until a box appears.
    4. Enter *#32#
    5. Press OK
    6. Enter the unlock code
    7. The handset is then successfully unlocked.

    WARNING: if one of these messages appear:
    * CONTACT SERVICE PROVIDER
    * TAMPER ALTER
    * WAIT BEFORE ENTERING SPECIAL CODE
    * CONTACT SERVICE

    Seeing any of these messages means that either you or someone else has already entered too many wrong unlock codes. If this happens, leave the phone turned on with the message showing. In approximately 40 minutes to 2 hours, the message ENTER SPECIAL CODE will reappear. Simply enter the unlocking code we provided to you.

    NEC
  • Model: N342i


  • 1. Switch ON your phone without SIM Card 2. TYPE: **00012*CODE#. You may have to press ENTER
  • Model: All Others


  • 1. Switch ON your phone without SIM Card
    2. TYPE: #3210*CODE# and press Call Button.

    Nokia
  • Model: All Models


  • Your unlock code will be displayed like: 456907473421215. To enter your unlock code please follow the guide below:
    1. Remove your SIM card
    2. Type #
    3. Then press the * key 3 times (you should get a "p")
    4. Then press the * key 4 times (you should get a "w")
    5. Then press the * key 2 times (you should get a "+")
    6. Then enter your unlock code
    7. Then press the * key 2 times (you should get a "+")
    8. Then enter: 1
    9. Enter: #

    If your phone has been unlocked you should now see "Restriction Removed" displayed on the phones screen.

    Possible Error Messages:
    * If you get CANNOT UNDO RESTRICTION your phone cannot be unlocked remotely.
    * If you get CODE ERROR the above codes do not work for your phone DO NOT ATTEMPT TO ENTER THE SAME CODE AGAIN

    Panasonic
  • Model: GD67, GD68, GD87 GD88, x70, P341i


  • 1. TURN ON your phone without SIM Card
    2. TYPE: 746 and PRESS the OK button twice
    3. A new menu will appear, select NCK
    4. You may now type in the Unlock Code we send to you. You may have to press the ENTER button
  • Model: G60


  • 1. REMOVE your usual SIM card, and replace it with a SIM card that is not allowed. TURN ON your handset
    2. ENTER your PIN Code and CONFIRM or OK
    3. PRESS the OK button a second time
    4. The phone now ask for the unlocking code. TYPE IN the code we provided you. You may have to press ENTER
  • Model: GD50, GD55


  • 1. Take the SIM card out of your phone
    2. Switch on your handset
    3. TYPE: **00012*CODE#. You may now have to press ENTER/OK
  • Model: X60 & X400


  • 1. Switch ON your phone with your usual SIM card in place
    2. Compose: 52824**, press OK/ENTER
    3. When a new menu will appear, select "NCK"
    4. You may now enter the Unlocking Code we have sent to you

    or

    1. Switch ON your phone with your usual SIM card or one you know the phone will accept
    2. TYPE: 52824**, PRESS OK
    3. TYPE: 74
    4. and PRESS the OK button two times
    5. A new menu will appear, select "NCK"
    6. You may now enter the unlock code we have sent to you
  • Model: X100


  • 1. Switch ON your phone with an Accepted SIM Card
    2. Compose: #*7465625*638*CODE#. You may have to press ENTER

    Philips
  • Model: All Philips


  • 1. Switch ON your phone with a SIM that will not work
    2. The menu will now ask for "Enter NCK"
    3. You can now enter the Unlock Code we send to you. You may have to press ENTER or OK

    Sagem
  • Model: MY-S7


  • 1. Switch ON your phone without a SIM Card inserted
    2. TYPE: *#*#CODE# and PRESS "Call" button
  • Model: All Others


  • 1. Switch ON your phone with a SIM card which should not work
    2. Phone will show "SIM CODE"
    3. You may now enter the unlock code we have sent to you. You may have to press ENTER
    WARNING:If your phone displays the message "SECURITY CODE", it's because you or a previous owner of the phone have activated the Security Code feature. The factory setting for this number is usually 0000 or 1234. However, if you or a previous owner have changed that number, we are unable to calculate it. It is not a function known by the IMEI of the phone... only the owner(s).

    Samsung
  • Model: Z105, Z107


  • 1. Remove your working SIM card, and replace it with a card that you know should NOT work. Turn your handset ON
    2. Type: #7465625*638*CODE# You may have to press ENTER
  • Model: All Others


  • 1. REMOVE your working SIM card, and replace it with a card that you know should NOT work. Turn your handset ON
    2. The phone will now ask for a "Password"
    3. You may now ENTER the Unlocking Code we have sent to you

    or (if phone shows "Insert Correct SIM Card")
    1. REMOVE your working SIM card, and replace it with a card that you know should NOT work. Turn your handset ON
    2. Compose: #0111*CODE# and press ENTER

    Sanyo
  • Model: All Sanyo


  • 1. Remove your working SIM card, and replace it with a card that you know should NOT work. Turn your handset ON
    2. Enter the unlock code we send to you.

    Toshiba
  • Model: TS803


  • 1. Insert new SIM into the handset and turn the power ON
    2. The display will show SIM Error, meaning the SIM card cannot be used
    3. PRESS the center menu key for 3-4 seconds. The display will show Enter Code
    4. Type in the unlocking code we have provided you. Press ENTER
    5. The handset will then reboot itself. Once completed, the handset will be unlocked
  • Model: All Others


  • 1. Remove your SIM card from the handset. Replace it with a SIM card you know will not work. Turn phone ON
    2. Type in the unlock code we have provided to you, and hit ENTER or OK

    or
    1. Insert a new SIM card into the handset and turn power ON
    2. The display will show ENTER NETWORK UNLOCK CODE
    3. TYPE **00012* then your unlock code followed by #, then PRESS the center menu key
    4. The display will now show DONE
    5. Switch the phone OFF and then ON. The phone will now be unlocked

    Sharp
  • Model: All Sharp


  • 1. TYPE *01763*6371#. You may have to PRESS ENTER
    2. The phone will now reset back to the main screen
    3. Press the M (MENU) button
    4. Scroll to SETTINGS and press SELECT
    5. Scroll to SECURITY and press SELECT
    6. Scroll to MEP locks and press SELECT
    7. Enter your HANDSET CODE (the default code is 0000) and press OK
    8. Scroll to NETWORK and press SELECT
    9. Scroll to DEACTIVATE and press SELECT
    10. You many now ENTER the unlocking code we have sent to you and PRESS OK
    11. Handset should then display DONE and be unlocked

    Siemens
  • Model: All Siemens


  • 1. Remove your usual SIM card from the handset. Replace it with a SIM card you know should NOT work. Turn phone ON
    2. Type: *#0000*CODE#. Press OK/ENTER

    or
    1. Remove your usual SIM card from the handset. Replace it with a SIM card you know should NOT work. Turn phone ON
    2. TYPE: *#0001*CODE#. Press OK/ENTER

    Sony
  • Model: All Sony


  • 1. Remove the SIM card from your handset. Switch phone ON 2. Compose: *#7465625*12*CODE#. You may have to press ENTER/ON

    Sony Ericsson
  • Model: All Sony Ericsson


  • 1. Remove the SIM card. Turn your handset ON
    2. PRESS the left arrow ONE TIME
    3. PRESS the * button TWO TIMES
    4. PRESS the left arrow ONE TIME
    5. The message "Personalize with MNC2" will appear
    6. You may now enter the Unlocking Code we have sent to you. It may be necessary to PRESS ENTER or OK
    If your phone has a "JOGDIAL" (ex: Sony Ericsson K700i) you must press "down arrow" instead of "left arrow" for step 2 & 3. The down arrow directs the Jogdial DOWN!

    SPV
  • Model: C500


  • 1. Remove the SIM card from your phone. Replace it with a SIM card you know will not work. Power ON the handset
    2. The message "PUK2" appear
    3. ENTER the unlock code we have sent to you. It may be necessary to PRESS ENTER or OK
    4. The phone will now ASK for New Code PIN enter: 0000
    5. Confirm and TYPE: 0000**
    6. CLICK "Finish" and phone will show "Network is locked..."
    7. ENTER the Unlocking Code we have sent to you and click "Finish"
    8. RESTART your phone. The unlocking process should be complete
  • Model: All Others


  • 1. Remove the SIM card from your phone. REPLACE it with a SIM card you know will not work. Power ON the handset
    2. Enter Unlock Code we send to you. It may be necessary to PRESS ENTER or OK

    Treo
  • Model: 180 & 270


  • 1. Move the SIM card from your handset. Turn the phone ON
    2. TYPE: *#*#CODE#. You may have to press ENTER or OK
  • Model: 600


  • 1. Switch ON your phone with an allowed SIM Card
    2. GO to Menu and SELECT either "Phone Tool" or "Phone Application"
    3. Type *#*#CODE#
    4. Select with PEN "Number" and phone will show that's unlocked now!

    or
    1. Switch ON your phone with a not Allowed SIM Card
    2. Enter the Unlock Code we send to you. You may need to PRESS ENTER or OK

    Vitel
  • Model: TSM7


  • 1. Remove the SIM card from your phone. Turn handset ON
    2. Enter the Code ##**9987
    3. The phone now ask for Unlock Code. Enter the number we have provided you and PRESS ENTER or OK
  • Model: All Others


  • 1. Remove your working SIM card. Replace it with a SIM card you know WILL NOT work. Power ON the handset
    2. Enter the Unlock Code we have provided to you. You may need to PRESS ENTER or OK

    VK Mobile
  • Model: VK530


  • 1. Remove your SIM card and power ON the handset - the screen will display Insert Card
    2. TYPE: *#83*737# (press and hold # for 1 sec) - this will give access to the personalization menu
    3. SELECT Disable Personalization
    4. Type in the Unlocking Code we have sent to you and PRESS the OK button
    5. Handset should now be unlocked

    Wonu
  • Model: All Wonu


  • 1. Remove your SIM card from the phone. Replace it with a SIM card you know will not work. Turn handset ON
    2. Enter the Unlock Code we send to you. It may be necessary to PRESS ENTER or OK


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